We protect corporate reputation across digital channels; crisis preparedness, stakeholder coordination, and reputation-recovery actions keep brand trust grounded in measurement.
Single partner and 360° coverage; security, continuity, and compliance decisions stay anchored to service-catalog scope.
12 service families integrated under one contract. No multi-vendor sprawl, broken SLAs, or responsibility gaps.
KVKK Article 9 and sector-specific data residency. Local data center options plus sovereign cloud deployment.
Monitoring, backup, and response design are aligned in one operating plan; commitments open through registered scope.
KVKK, ISO, and sector controls are considered from the first architecture pass; evidence is managed through registered records.
Digital Reputation & Crisis Management gives teams a structured execution model for issues such as Negative digital content and perception pressure, Slow coordination and communication during crises, and Reputation damage is hard to measure and report, turning diffuse pressure into a measurable delivery track.
Protect your brand and manage crises with confidence. Typical scope includes Digital Reputation Monitoring & Early Warning, Crisis Communication & Coordination, and Reputation Recovery & Risk Mitigation, with an emphasis on operational outcomes rather than isolated advisory output.
Claim Negative digital content and perception pressure
Source Section Digital Reputation & Crisis Management
Claim Slow coordination and communication during crises
Source Section Digital Reputation & Crisis Management
Claim As a corporate technology partner we continuously monitor digital channels and surface reputation threats early through sentiment analysis; we collect social media, news and forum signals within a contracted scope and route the right alert to the right person at the right time through an escalation matrix.
Source Section Digital Reputation Monitoring & Early Warning
Claim As a corporate technology partner we prepare the crisis communication plan and playbook and stand up the stakeholder coordination mechanism; with ready message templates, an approval flow and war-room support we support coordinated and consistent messaging in the first hours of a crisis.
Source Section Crisis Communication & Coordination
Protect your brand and manage crises with confidence.
Compare the workstreams, detail blocks, and question-and-answer surfaces under this pillar at a glance.
As a corporate technology partner we continuously monitor digital channels and surface reputation threats early through sentiment analysis; we collect social media, news and forum signals within a contracted scope and route the right alert to the right person at the right time through an escalation matrix.
As a corporate technology partner we prepare the crisis communication plan and playbook and stand up the stakeholder coordination mechanism; with ready message templates, an approval flow and war-room support we support coordinated and consistent messaging in the first hours of a crisis.
As a corporate technology partner we run a reputation damage assessment and build the strategic improvement plan; with ORM, brand-SERP management and a stakeholder trust program we establish a sustainable reputation management mechanism on a measurement basis.
As a corporate technology partner we bind crisis drills, tabletop scenarios and spokesperson preparation into a single rehearsal order; we rehearse technical, legal and communication decisions in the same frame and clarify a problem map and evidence boundary that prevents decision loss in the first hours.
As a corporate technology partner we manage executive visibility, media discipline and spokesperson preparation in a single frame; we bind reputation risk and crisis spokesmanship into the same decision order and keep message consistency aligned with the evidence boundary at every moment of representation.
The following standards form the operational and audit baseline for this service pillar. Compliance is an architectural invariant, not just a requirement.
Turkish Personal Data Protection Law no. 6698; Article 12 security + Article 9 cross-border transfer apply.
(EU) 2016/679 — Article 32 security controls + Article 33 breach notification framework.
Each sector uses this capability through different infrastructure, compliance, and operating priorities; the cards surface related services from the sector pages.
Student and staff personal data, MEB e-Okul and YÖK integrations, and remote-learning, LMS and exam platforms each carry their own access-security and data-integrity demands. Disk Hastanesi is the B2B/B2G corporate technology partner that builds that infrastructure for education organizations — aligned to KVKK, MEB/YÖK requirements and ISO 27001.
SCADA/OT environments across electricity distribution, generation, gas and renewable facilities operate under EPDK Information Security Regulation, NIS2, IEC 62443 and ISO 27019. Disk Hastanesi is the B2B/B2G corporate technology partner that builds the OT/IT-convergence security, continuity and data-governance infrastructure those critical-infrastructure operations depend on.
Banking operations run under continuous audit, high-availability demands, and BDDK Information Systems, DORA and PCI-DSS obligations. Disk Hastanesi is the B2B corporate technology partner that builds the transaction-integrity, fraud-management and operational-resilience infrastructure financial institutions rely on.
Multi-site project work, BIM and project data, tender and contract confidentiality, and occupational health and safety (OHS) records each demand secure, auditable handling under KVKK and ISO 27001. Disk Hastanesi is the B2B corporate technology partner that builds that infrastructure for construction and real estate organizations.
Open sector viewe-Government integrations, inter-agency data sharing and classified systems must align to the Presidency Digital Transformation Office Information and Communication Security Guide and KVKK. Disk Hastanesi is the B2G corporate technology partner that builds the information-security, critical-infrastructure-protection and continuity infrastructure public-sector organizations need.
WMS/TMS systems, IoT fleet and sensor telemetry, and customs and e-waybill integrations intersect across logistics operations that must stay traceable and auditable under ISO 28000 supply-chain security and KVKK. Disk Hastanesi is the B2B corporate technology partner that builds that infrastructure for logistics and supply-chain organizations.
Broadcast continuity, content-delivery performance and digital-archive integrity sit under RTÜK and Law No. 6112, FSEK No. 5846 content-rights law, KVKK viewer and subscriber duties, and — for cross-border operations — the GDPR and the EU Copyright Directive. Disk Hastanesi is the B2B corporate technology partner that builds that infrastructure for media and broadcasting organizations.
Open sector viewOmnichannel inventory accuracy, platform resilience under campaign peaks, and customer-data integrity must hold under PCI-DSS card-data rules, KVKK and GDPR, and Turkish Consumer Law and distance-selling regulations. Disk Hastanesi is the B2B corporate technology partner that builds that infrastructure for retail and e-commerce organizations.
Patient data is processed as KVKK special-category data while HIS, LIS, PACS and EHR systems run alongside Sağlık.NET, e-Nabız and MHRS integrations. Disk Hastanesi is the B2B corporate technology partner that builds the data-integrity and clinical-workflow continuity infrastructure healthcare organizations depend on.
Classified information, isolated networks and sensitive R&D data demand strict traceability and data integrity. Disk Hastanesi is the B2B corporate technology partner that builds that infrastructure for defense-industry organizations.
Open sector viewActuarial and claims data, policy administration and distribution channels must hold transaction accuracy and data integrity under SEDDK oversight, KVKK special-category data requirements, and high-availability expectations. Disk Hastanesi is the B2B corporate technology partner that builds that infrastructure for insurance organizations.
Subscriber traffic and location data are processed under KVKK while BSS/OSS, core network and 5G infrastructure run under BTK regulations and the data-retention obligations of Electronic Communications Law No. 5809. Disk Hastanesi is the B2B corporate technology partner that builds the service-continuity and data-integrity infrastructure telecommunications organizations rely on.
Multi-property operations face seasonal traffic swings, reservation and PMS continuity, payment security and guest-data privacy. Disk Hastanesi is the B2B corporate technology partner that builds the payment-security and data-integrity infrastructure tourism and hospitality organizations depend on.
IT/OT convergence, network segmentation and data integrity across MES, SCADA and production-line environments must align to IEC 62443, ISO 27001, GDPR and the EU NIS2 framework. Disk Hastanesi is the B2B corporate technology partner that builds that infrastructure for manufacturing and industrial organizations.
The service covers mainstream social networks, news aggregators, sector-specific forums, app store reviews, Glassdoor, Google My Business, and optionally dark web surface monitoring. Coverage is configurable per client vertical and geographic focus.
The message approval workflow includes a configurable legal review stage that can be triggered automatically for specific crisis archetypes such as data breaches, litigation-adjacent incidents, or regulatory matters. Legal reviewers receive priority notifications and can annotate, approve, or escalate messages within the platform without requiring separate communication threads.
The impact assessment uses a multi-dimensional scoring model that incorporates quantitative indicators such as Net Promoter Score changes, share price movement, partner contract status, and regulatory correspondence, alongside qualitative analysis of media narrative sentiment, social mention volume and reach, and stakeholder interview findings. Results are presented as a structured impact matrix with severity ratings per stakeholder dimension.
The first step aligns CISO, legal, communications, operations, and leadership teams around the decision goal, current state, data sources, risks, and publishable evidence boundaries. Live Google data, customer proof, and certification claims are not activated in this phase.
The first step aligns leadership, corporate communications, legal, and security teams around the decision goal, current state, data sources, risks, and publishable evidence boundaries. Live Google data, customer proof, and certification claims are not activated in this phase.
Alerts are filtered through a two-stage relevance engine: a rules-based keyword and entity matcher followed by a supervised classification model trained on domain-specific data. Precision targets, feedback cadence, and false-positive review are tuned during onboarding against the agreed baseline.
The crisis command structure includes primary and secondary role assignments for every critical function, with automated escalation if the primary stakeholder does not acknowledge within the defined SLA window. Contact lists and escalation trees are maintained and tested quarterly through tabletop exercises.
The recovery program is designed to operate in parallel with legal and regulatory processes without creating conflicts. All recovery communications and stakeholder engagement activities are reviewed by legal counsel before execution, and the program explicitly avoids actions that could compromise ongoing proceedings. Where regulators are a key stakeholder, the recovery plan includes a dedicated regulatory re-engagement track coordinated with external counsel.
This short form routes your request to the right support team. We clarify context first, then define the safe sharing method.
Privacy-aware first contact; safe sharing flow when needed; no sales pressure.
