FROM LOSS TO LAB-GRADE RECOVERY

Advanced Data Recovery

We recover lost data from HDD, SSD, RAID, NAS, SAN, and server systems in a professional lab environment; physical damage, logical failure, and ransomware scenarios are covered.

ISO 22301ISO 27001NIS2Scope record
01 Current state Topology, traffic, and dependency visibility.
02 Target architecture Segmentation, capacity, and availability design.
03 Controlled cutover Change window, validation, and rollback plan.
04 Hypercare Monitoring, tuning, and operational handover.
POSITION

Where this service sits in the portfolio

Capability card infographic for Advanced Data Recovery
SERVICE SCOPE

What this service addresses

The critical topics this service addresses and the outcome we deliver in each.

Risk assessment with free pre-diagnosis

evidence readiness

With a free pre-diagnosis taking 1-2 business days for most media and 2-3 for RAID arrays we share the scope and recovery assessment; the result is tied to an evidence record.

Safe handling in a clean room

evidence readiness

We assess physically damaged media in an ISO 14644 Class 100 clean-room environment with techniques such as head swap and platter transfer.

No charge on unsuccessful recovery

contract-scoped

A firm price is quoted after pre-diagnosis; a no-charge-on-unsuccessful-recovery policy is applied as a contract term.

Verified data delivery

measured target

We verify the integrity of recovered data through hash comparison and file-integrity checks and deliver it via encrypted transfer.

Delivery model

Delivery approach

How we phase the service across delivery, governance, and connected service pillars.

  1. Pre-diagnosis: with a free pre-diagnosis we inspect the media's condition, share the recovery scope and assessment, and sign an NDA.

  2. Laboratory recovery: in an ISO 14644 clean-room environment we perform physical recovery (head swap, platter transplant, firmware repair) and logical recovery (file system reconstruction, partition recovery, RAID rebuild).

  3. Verification and delivery: we verify the integrity of recovered data, deliver it via encrypted external disk or secure cloud transfer, and apply secure erasure after the work.

Operating contexts

Example operating contexts

Illustrative surfaces where this service is commonly activated.

Physically damaged media

Organisations seeking a recovery assessment for disks made inaccessible by drops, water or electronic failure.

RAID / NAS / SAN loss

Teams that have lost data on RAID 0/1/5/6/10, NAS or SAN arrays and need laboratory recovery.

After ransomware

Organisations that want to assess alternative recovery methods for ransomware-encrypted data.

DEPTH

Technical and compliance depth

This service's depth on sector-specific technical and compliance topics.

Supported media and environment

We assess HDD (3.5/2.5), SSD (SATA/NVMe), RAID, NAS, SAN and tape media in an ISO 14644 Class 100 clean-room environment.

Ransomware recovery approach

Decryption tools exist for most known ransomware families; for unknown encryption we assess alternative methods such as shadow copy and backup recovery.

Confidentiality and reporting

We sign an NDA and store media in a secure area; with a detailed report covering fault analysis, the operation log and recovery statistics we support insurance and legal processes.

What It Solves

Data loss from hardware failure, accidental deletion, ransomware encryption, or physical damage creates immediate operational paralysis and potential regulatory exposure when backups are absent, outdated, or themselves corrupted. Advanced Data Recovery services restore inaccessible data from the full spectrum of storage media — HDDs, SSDs, NVMe drives, RAID arrays, SAN/NAS systems, and enterprise server storage — even in cases where standard recovery software has already failed. Our ISO-certified cleanroom facilities and proprietary imaging techniques maximize recovery rates for physically damaged media.

Cleanroom-grade physical recovery for mechanically damaged HDDs and SSDs
RAID 0/1/5/6/10 array reconstruction and logical recovery
Ransomware-encrypted volume recovery and decryption key coordination
NAS, SAN, and enterprise server storage recovery (EMC, NetApp, HPE)

Key Benefits

Benefit

Turn the outcome into a measurable target with baseline, owner, and review cadence

Benefit

Make operational speed, resilience, and response outcomes measurable through contracted scope and acceptance criteria

Benefit

Provide no-data-no-fee pricing model, eliminating financial risk for failed recovery attempts

Cleanroom
ISO Class 5 (Class 100) cleanroom for physical media work
RAID Support
RAID 0, 1, 5, 6, 10, 50, 60, JBOD, ZFS, Btrfs
File Systems
NTFS, ext4, XFS, HFS+, APFS, FAT32, exFAT, ReFS
Turnaround
Standard: 5-7 business days; Emergency: 24-48 hours

Scope

Our data recovery scope covers every storage medium used in enterprise environments, from individual workstation SSDs to multi-petabyte SAN arrays and tape libraries. Enterprise engagements include a dedicated recovery engineer, a project manager for daily status updates, and a legal-hold option if data is required for litigation. We work under strict confidentiality agreements and provide chain-of-custody documentation for recovered data, making our service suitable for legal, compliance, and forensic use cases alongside operational recovery.

Dedicated recovery engineer and project manager for enterprise engagements
Tape library recovery (LTO-5 through LTO-9, DLT, DAT)
Encrypted drive recovery including BitLocker, FileVault, and VeraCrypt volumes
Remote recovery for logically failed network-accessible storage

Key Benefits

Benefit

Improve quality indicators through baselines, acceptance criteria, and reviewed evidence

Benefit

Support encrypted volume recovery without compromising organizational security posture

Benefit

Provide real-time recovery progress portal reducing uncertainty during critical incidents

Enterprise Storage
EMC VNX/VMAX, NetApp ONTAP, HPE 3PAR, IBM DS series
Tape Formats
LTO-5/6/7/8/9, DLT, DAT, AIT, Ultrium
Encryption
BitLocker, FileVault 2, VeraCrypt, PGP WDE, self-encrypting drives (SED)
Remote
iSCSI, NFS, CIFS/SMB logical recovery without physical media shipment

Deliverables

Upon completion of a data recovery engagement, clients receive the recovered data on a verified, encrypted medium of their choice, accompanied by a recovery report detailing the failure diagnosis, recovery methodology, recovered file inventory, and verification checksums. For insurance and legal purposes, we provide a signed chain-of-custody document and a technical expert statement. Failed media is returned with a secure erasure certificate or physically destroyed upon client instruction.

Recovered data on client-specified encrypted medium (AES-256)
Recovery report with file inventory, checksums, and methodology documentation
Chain-of-custody documentation for legal and compliance use
Secure media destruction with certificate of destruction for unrecoverable or sensitive media

Key Benefits

Benefit

Verify data integrity of every recovered file with SHA-256 checksums before delivery

Benefit

Satisfy insurance and legal requirements with signed chain-of-custody and expert statements

Benefit

Eliminate residual data exposure risk with certified secure erasure of all working copies

Output Media
Encrypted external HDD, NAS delivery, secure SFTP transfer
Encryption
AES-256 with client-controlled key delivery
Verification
SHA-256 file-level checksums, byte-for-byte image verification
Destruction
DoD 5220.22-M software wipe or physical shredding with certificate

Frequently Asked Questions

What diagnostic factors affect SSD recovery planning compared to HDD?

SSDs with logical failures such as deleted files or corrupted partition tables are usually more predictable than physically damaged SSDs with NAND chip failure. We provide a diagnostic assessment before committing to recovery, so scope, feasibility, risk, and cost are clear before work begins.

Should I attempt DIY recovery before sending media to a professional?

In most cases, no. Running recovery software on a failing mechanical drive causes additional read cycles that can cause further head damage or platter scoring, permanently destroying data that could otherwise be recovered. If you hear clicking or grinding sounds from a drive, power it off immediately and contact us. Logical failures (accidental deletion, format) are safer to attempt with verified read-only tools first.

Can you recover data from a drive that has been overwritten or reformatted?

Partially overwritten drives may still yield significant data through sector-level analysis, particularly on HDDs where magnetic residue can be detected in some cases. On SSDs, TRIM commands make overwritten sectors unrecoverable. Fully formatted volumes without subsequent writes are recoverable when file-system metadata remains intact through file system metadata reconstruction.

How do you handle the confidentiality of recovered data?

All media and recovered data are handled under a signed confidentiality agreement. Data is stored only in our secure facilities during the recovery process, transferred to the client via encrypted media or secure transfer protocol, and then securely wiped from our systems using DoD 5220.22-M standard erasure. A certificate of destruction is provided upon request.

What if only part of the data is recoverable?

We provide a partial recovery option with a detailed recovered-versus-unrecoverable breakdown before final delivery. Clients can review the recovered file list and decide whether partial delivery meets their needs. Pricing is adjusted proportionally for partial recoveries under our transparent pricing model.

How long is the recovered data retained in your systems after delivery?

By default, we retain working copies for 30 days post-delivery to allow clients to verify completeness before permanent deletion. Extended retention (up to 90 days) is available for complex legal cases. All retained copies are stored in encrypted, access-controlled environments with audit logging, and permanently deleted on the agreed date with a deletion certificate.

STARTING POINT

Where should the conversation begin?

This short form routes your request to the right support team. We clarify context first, then define the safe sharing method.

  1. We capture context
  2. We choose a safe channel
  3. We clarify the first direction

Privacy-aware first contact; safe sharing flow when needed; no sales pressure.

Main request topic